Why Buildings Need Vendor-Agnostic Care
Most buildings have equipment from dozens of manufacturers, installed by different contractors over decades. OEMs only service their own brands. Integrators only support their own installs. That leaves gaps everywhere.
Vendor Lock-In
OEMs tie you to proprietary service contracts. You pay premium rates for basic maintenance because only they have access to the software.
Our Approach
We train on every major platform. No vendor lock-in, no proprietary dependencies.
Knowledge Silos
Your HVAC contractor doesn’t understand your BMS. Your AV integrator doesn’t talk to your electrical team. Systems degrade in the gaps.
Our Approach
One team that understands all systems end-to-end. Cross-discipline expertise under one contract.
Legacy Neglect
When original installers move on, older systems get abandoned. Nobody wants to touch a 15-year-old BMS or an obsolete fire panel.
Our Approach
We maintain legacy systems regardless of age. If it’s running, we can service it and plan its upgrade path.
Systems We Maintain
Every critical building system under one maintenance partner. No gaps, no finger-pointing between contractors.
BMS / SCADA
Vendor-agnostic
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Siemens Desigo
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Honeywell EBI
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JCI Metasys
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Schneider EcoStruxure
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Tridium Niagara
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Distech EC-BOS
AV Systems
Platform independent
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Crestron / Extron
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QSC / Dante Audio
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Barco / Christie
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Samsung / LG Commercial
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Biamp / Crown
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Video Conferencing (Teams/Zoom rooms)
IT & Network Infrastructure
Multi-vendor
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Cisco / Aruba switching
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Structured cabling (Cat6A/Fibre)
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Wi-Fi 6/6E access points
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Core & edge routing
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Network security appliances
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SD-WAN infrastructure
Access Control & Security
Integrated systems
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HID Global
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Lenel / Genetec
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Milestone VMS
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Axis / Bosch CCTV
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Intercoms & video door
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Visitor management
Lighting Control
All protocols
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Lutron HomeWorks / Radio RA
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KNX / DALI / DMX512
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Helvar lighting drivers
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ELT emergency lighting
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Architectural dimming
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Daylight harvesting
IoT & Edge Devices
Full-stack IoT
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PoE sensors & meters
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Indoor air quality sensors
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Occupancy & people counting
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Smart metering (water/energy)
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Industrial IoT gateways
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Edge computing nodes
Guest Experience Systems
Hospitality grade
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In-room control panels
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GRMS (Guest Room Management)
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IPTV & entertainment
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Digital concierge
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Wellness tech (lighting, climate scenes)
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Voice assistant integration
Digital Signage & Wayfinding
Content-ready
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BrightSign / Samsung MagicInfo
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Appspace / Signagelive CMS
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Interactive kiosks
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Wayfinding displays
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Menu boards & directories
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LED walls & video walls
Room & Workspace Technology
Smart workplace
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Room booking panels (Crestron/Logitech)
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Desk booking systems
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Occupancy analytics
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Microsoft 365 / Google Workspace integration
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Unified communications
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Hybrid meeting rooms
Equipment Brands We Support
We are trained and experienced on all major equipment manufacturers. No brand bias, no steering you toward replacements you don’t need.
Crestron
AV & workspace
Cisco
Networking & UC
Siemens
Desigo & BMS
Honeywell
EBI & WEBs
Genetec
Security VMS
Lutron
HomeWorks & RA
Tridium
Niagara Framework
BrightSign
Digital signage
Also Supported
Schneider Electric
HID Global
Axis
QSC
Milestone
Distech
KNX Association
Logitech
Johnson Controls
Extron
Barco
Lenel
Typical Outcomes
What happens when one team maintains all your building systems under a single contract.
Fewer Service Contracts
System Uptime
Monitoring Available
Single Point of Contact
Case Snapshot
Mixed-Use Tower, Business Bay
450,000 sq ft mixed-use development with seven separate maintenance vendors covering HVAC, BMS, electrical, fire, elevators, AV, and security. Consolidated to a single Prysm Edge contract covering all nine system categories. Result: 35% reduction in annual maintenance spend, 4-hour average response time (down from 48 hours), and zero unplanned downtime incidents in year one.
Related Services
Complementary programs that enhance the value of your maintenance contract.
Service Tiers
Choose from Essential, Proactive, or Premium maintenance programs tailored to your needs.
Remote Monitoring
24/7 system monitoring with cloud dashboards, automated alerts, and remote troubleshooting.
Technology Refresh
Lifecycle assessments, obsolescence planning, and phased upgrade roadmaps for aging systems.
Ready to discuss your maintenance scope?
Tell us what you have. We’ll build a maintenance plan that covers every system under one contract.